A Dynamic Case Management (DCM) solution will be effective if and only if the new business scenarios, situational complexities and ...
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SaaS (Software as a Service) – Software on Subscription Based Model
As a new model of software deployment in enterprises, Software as a Service (SaaS) is gradually reshaping the competitive framework ...
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Why Electronic Document Management System?
An Electronic Document Management System (EDMS) is a collection of technologies including imaging, document management and workflow processing used to ...
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Customer Communication Management (CCM) – Bridging the divide between the customer and the banker
The world over, Banks and Financial institutions are facing a tough economic climate. It is only natural that they are ...
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Data Capture/Entry without Operators (ICR Technology)
It is a known fact that organizations (government or private) are moving towards working through a structured way of data ...
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Understanding the Basics of Customer Communication Management
With an explosion in new communication channels, businesses are faced with the challenge of ensuring clarity and consistency across all ...
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