Citizen Services Automation Software by Newgen

Citizen Services Automation Software

Leverage mobile and social governance tools to deliver a superior experience to citizens across all channels and devices. Empower your employees to capture citizen data and deliver contextual communications. Bridge your operational silos and exercise strategic control over documents and information using our citizen services application.

Citizen Services Automation

Efficient service delivery
End-to-end automation of citizen-centric services
A unified digital automation platform with BPM and ECM capabilities
Strategic control over critical documents and anytime, anywhere access to citizen-centric information

Enterprise Mobility Framework

Support for multiple devices, including smartphones, tablets, and multiple platforms, including iOS, Android, and Windows
A comprehensive library with plug-and-play components for rapid application development
Advanced imaging capabilities for capturing high-quality images
Secure data transmission with features, including encryption and two-factor authentication

Social Governance

Social BPM and social records management system modules
Ability to capture and process service requests generated on social media platforms
Social media monitoring and contextual response delivery
Auto-classification and archival of posts per regulatory policies

Solutions for Government Organizations

EDRMS

Digitize your enterprise-wide, mission-critical documents...

eGov Office

Automate your key government processes for efficiency and...

Grants Management

Automate the lifecycle of grant disbursement for seamless,...

Citizen Services

Automate manual processes to increase employee productivity...

Digital India

Modernize key Indian government ministries and departments...

Success Stories