Case Study

Handling Complex Processes with Newgen’s Legal Case Management Application

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Client’s Mission

To serve its members and the community by sustaining a competent and independent Bar that upholds the rule of law and ensures access to justice. CLAS is one avenue for implementation of the Law Society’s mission to ensure access to justice in Singapore.

Road to Transformation

Law Society of Singapore was looking to automate the entire application process for CLAS so as to reduce the process redundancies and make the entire process error-free. Newgen proposed its Business Process Management suite built on a BPM Framework that helped automate and integrate the various business workflows. It also allowed seamless interfacing with other systems like CRM, Email, Portal and helped create a centralized system to handle legal aid requests

Legal Case Management Solution

The Newgen Legal Case Management Solution is built on top of its Adaptive Case Management Framework. It enables Legal Firms and Corporate Legal Departments to modernize operations, helping them move away from paper and manpower intensive operations. The Newgen Case Management Framework is adept in handling investigative style of case handling, which is critical in handling legal work.