Video
Sarah’s Retail Banking Experience – A Customer Experience Story
The video discusses how retail banking can evolve to better satisfy customer expectations. It talks about an aggrieved millennial customer whose bank is unable to connect with her digitally. Watch this video to find out-
- How Sarah’s Bank bridged the digital divide between Sarah and itself
- How Sarah’s Bank disbursed her loan in 30 minutes
- Which Secret Ingredient made getting a loan a ‘Cakewalk’ for Sarah
- How Sarah transitioned from a Customer to an Advocate of her Bank
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Video
Improving customer experience through Connected Banking by Jim Marous
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Bank Muscat Transforms Retail Lending Process with Newgen
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The Art & Science of Digital Lending – Playbook for Experience Transformation
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Video Podcast
Newgen Unplugged – What’s Your Corporate Story?
In this video podcast, watch our global marketing head sharing his corporate journey and experiences. ...