Case Management Platform

Dynamic Case Management Software

Empower your knowledge workers to collaborate and respond to real-time opportunities, as well as unanticipated situations, while adhering to compliance requirements. Design semi-structured and dynamic processes to manage case-related information, documents, and communications, using our unique case management capabilities.

Case Creation and Configuration

Case configuration with discretionary tasks, user/group allocation, routing conditions, etc.
Case creation and configuration using a global task library

Dynamic Task Creation and Execution

Flexibility to execute discretionary tasks based on changing goals
Ad hoc task creation to handle unprecedented situations during run-time

Collaborative Decision Making

Unified case file, with case data, tasks, documents, forms, to-do lists, and other case-related information, for real-time case visualization
Better decision making by knowledge workers with real-time case sharing and collaboration

Case Visibility and Insights

Real-time case lifecycle visualization
Insights into case and task workers’ performances
Automated notifications on task initiation, completion, reassignment, decline, and failure via system-generated notifications

Capabilities of Newgen Intelligent Process Automation Platform

Low Code Development

Rely on a rapid application development environment for...

Robotic Process Automation

Extend workflow usability by combining robotic capabilities...

Process Modeling

Leverage a user-friendly interface to design workflows and...

User Interface Designing

Build robust and intuitive applications with minimal IT...

Business Rules Management

Configure business rules to make your business more agile...

Dynamic Case Management